AW
Amrith W

1 reviews | Active since Sept 2018

19 Apr 2023, 14:12

Dismally poor experience in vehicle purchase document processing

The consultant at Wesbank was given all the required documents for the processing of an application with We Buy Cars more than one week ago but is completely *********** and unable to assist. They still haven't processed the order. I have had a bad experience with FNB and Wesbank overall and am considering changing my business bank.

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Replies (1)
WesBank
WesBank's reply19 Apr 2023, 14:26
Official
Dear Amrith W, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution