1 reviews | Active since Feb 2016
Dishonesty
?I am having a problem at the way you are handling my situation. On 11 February 2016, Bongani Sikhakhane said the payment for car has been received from Momentum and that he will ask someone to contact Regent for a top up claim. He said all that will be concluded in 7 working days.<br> Now yesterday Khosi Makhoba? said she has not received an Agreement of Loss from my insurance despite asking for it. I contacted Momentum and they sent it to me via email, which I forwarded it to Khosi Makhoba.<br> Today she is telling me ?I should wait for 14 days for Regent to respond. Last week I was told it would be 7 days.<br> Maybe to you this just a game. I am hoping you find time to deal? with this matter with sense of respect and courteous.
We acknowledge receipt of your complaint and thank you for affording us the opportunity to intervene. Our insurance team have communicated with you to discuss the matter and a follow up was made concerning the claim.
We sincerely apologise for the lack of feedback given, however we will ensure that contact is made with you for regular updates until resolved.
Kind regards
WesBank
We acknowledge receipt of your complaint and thank you for affording us the opportunity to intervene. Our insurance team have communicated with you to discuss the matter and a follow up was made concerning the claim.
We sincerely apologise for the lack of feedback given, however we will ensure that contact is made with you for regular updates until resolved.
Kind regards
WesBank