JS
Jenny S
1 reviews | Active since May 2018
01 Jul 2020, 12:47
Dishonest and unhelpful
The absolute worst service ever! Call centre staff are rude and unhelpful, if you email them you get an automated stated response along the lines of "Dear Valued Customer ...." I very much doubt Wesbank value their customers at all given the service you get. Their covid19 relief plans and ********* and are only designed to ****** more money out of you and not actually help you! I will never finance a car through Wesbank again!
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
01 Jul 2020, 13:30Dear Jenny S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Jul 2020, 13:30
Official
Dear Jenny S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
