LR
Larnel R
1 reviews | Active since Aug 2024
30 May 2025, 12:37
Disgusting service from WESBANK
Possibly the worst service from Wesbank, from switchboard operators who have not idea what is going on, to the actual consultants.
I paid off my vehicle on 2 May 2025. First of all, the debit order went off on the 7th May, which was included in the settlement, so I am waiting for a refund .... Furthermore, on 30 May, I am still waiting for the NATIS papers to be ready for collection.
Disgusting service. I am so glad my new vehicle is not through WESBANK.
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Replies (1)WesBank's replyOfficial
30 May 2025, 13:02Dear Larnel Rushmere
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 May 2025, 13:02
Official
Dear Larnel Rushmere
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
