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joe.dossantos joe.dossantos
1 reviews | Active since Jun 2016
05 Nov 2021, 08:19
Disgusted with Wesbank Service.
Terrible experience with Felicia at Wesbank We requested an audio of a conversation in July 2021 but to no avail. No one even bothers to reply. It's an important audio involving a lot of money. Makes you wonder why it's being ignored. We have a right to that audio. Not even the email coming from our attorneys makes any impact on Wesbank. Absolutely disgusted. The service@wesbank email is also useless. It's mailbox is full so rejects email. Wow, what a surprise based on the first issue mentioned.... Let's see if this complaint also goes ignored...
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Replies (1)WesBank's replyOfficial
05 Nov 2021, 08:37Dear Joe S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Nov 2021, 08:37
Official
Dear Joe S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
