1 reviews | Active since Feb 2011
Disgusted with their incompetence!!!
App**** for a loan to purchase a vehicle. Was told it was rejected because I have a bond!!! I don't pay towards a bond. It comes out directly from my husband's salary. He gets a subsidy as well. I bought cars from Wesbank before. They are discriminating against me just because I bought another car from another financer. I bought the car from another financer because Wesbank was giving me a rotten deal. So now they are punishing me by rejecting my application for a loan. I'm not desperate. Other financers have given me great deals, but I want to know if someone there is intellectually handicapped? Also do they have a policy to reject clients based on who they did business with??? They are an ************ bunch of fools who don't know their job! Come on - if there is someone alive there who deals with customer care - I dare you to have the guts to call me to resolve this. I don't want your loan. Just call me to tell me to my face that you are discriminating against me because I happened to find a better deal elsewhere of a previous deal!!!
Thank you for bringing your matter to our attention and affording us the opportunity to intervene.
We have been in contact with you and explained the requirements for vehicle finance, however we are still awaiting further information in order for us to make a final decision on the matter.
We trust you find the above in order.
Regards,
WesBank
Thank you for bringing your matter to our attention and affording us the opportunity to intervene.
We have been in contact with you and explained the requirements for vehicle finance, however we are still awaiting further information in order for us to make a final decision on the matter.
We trust you find the above in order.
Regards,
WesBank
