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annelise.dewet annelise.dewet
1 reviews | Active since Jan 2017
02 Dec 2019, 16:42
Disgusted with Service at Wesbank !
Dear Wesbank. Your Service absolutely sucks. !! Your automatic telephonic system is terrible . All I am trying to do is settle my account with regards to vehicle finance. Even a phone call to you at 4.39 indicates that your office hours ends at 4:30 ?? What on earth? I am completely disgusted with your service !!!
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WesBank's replyOfficial
03 Dec 2019, 10:41Dear Annelise W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Dec 2019, 10:41
Official
Dear Annelise W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution