KK
Kirby K

1 reviews | Active since Feb 2023

01 Mar 2023, 07:42

Disgusted by Colserve/Wesbank

Shocking experience had with Colserve-Wesbank this far. Quick and filled with service when purchasing a car but in the process of trying to obtain statements for funds owed,are impossible to get hold of. They completely ignore all emails,do not answer any questions via email and completely shift you around on the phone,without any assistance. Disgusted!

0
Replies (1)
WesBank
WesBank's reply01 Mar 2023, 08:05
Official
Dear Kirby K 
 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution