1 reviews | Active since Aug 2020
Disgusted
Utterly Disappointed the way Wesbank treated my husband Mr GH Shaik. Who innocently bought a vehicle from Southern Toyota and Wesbank financed it. Everything was approved by Wesbank and our installments was paid and up to date. Someone phone the bank out of jealously an said we bought the vehicle **********ly. One early morning my husband was at work 3 vehicles and 6 Police Detectives banging on our door with guns came to attach the vehicle. We were horrified and traumatized by their behaviour shocked has we could not understand why this was happening. They were looking for my husband to arrest him! The Detective said that the Company my husband works for does not exist? I was shocked! The vehicle was taken away. Our Attorney was now handling it and my husband was arrested. The Detective and the attorney went to my husband's work office and found out the Company does exist. When the vehicle was taken away my husband cancelled the debit order as we are not going to pay for the vehicle which was not in our possession. The vehicle was not returned to us after they investigated. We dont have the money to sue Wesbank for what they did to us. Surprisingly, almost a year a man phoned from Wesbank repossession department and said they went to our old address but could not get a hold of husband has he wants to repossess the vehicle. We explained briefly what happened. Now one and half years later a lady from the accounts department phoned my husband and said to him that they sold the vehicle for R100 000 and my husband must pay the R200 000.
Wesbank ,supposedly, known to be a reputable Bank? Has treated my husband unjustly and will say it again that we are horrified, amazed, shocked,disgusted and disappointed by the way we were treated like *********!!! We are just an innocent family who wanted to own a vehicle after 20 years. But was cut short because Wesbank has no proper system in place and *********** staff that did not do they job job properly. Wesbank never contacted my husband from the very beginning of this incident. Wesbank never assisted us in any way to get this matter resolved.Sadly, were treated very badly and unjustly...
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
