Disgusted

I am so disappointed at how i was being spoken to over the phone by ***mieda Gardee. The conversation started out quite relaxed and she explained everything quite nicely in detail and then asked me for a response. I responded quite calmly and with no negativity and then all of a sudden her approach changed and her tone changed and i was not a customer anymore. At no point was i being uncooperative, but was being spoken to as if i was not being cooperative. I then asked to speak to a team leader of some kind and all of a sudden no one is available.

We did not conclude that conversation and now they have handed me over not concluding the conversation or discussing my answer. This i believe to be an unfair way to handle any customer. I then phoned customer services and then i was told again that there was no one to hear my complaint, but yet they continue with handing me over.