LM
Linda M

1 reviews | Active since Jan 2018

19 Jul 2021, 13:36

Disgruntled customer

My car was hijacked a while back, I have been going back and forth to try to just get the papers from Wesbank so I can claim from my insurer and I have been thrown from pillar to post, I am extremely frustrated and angry cause I finished paying off the car now they want proof of payments made and from which bank they were made.

0
Replies (1)
WesBank
WesBank's reply19 Jul 2021, 14:11
Official
Dear Linda Mbalo,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution