Disgruntled

I have been a loyal premier customer of Wesbank and FNB for years. I have a current HP contact with Wesbank which never had late payments or any negatives whatsoever. I app**** for finance via a dealer for a more expensive vehicle. Being an existing Wesbank customer I wanted to continue the relationship but now they now want to charge me an additional 2% interest.<br> It is shocking that a good customer is treated like this. The existing contract will be settled upon signing the new one and I expect to get the same terms on the new contract. Calling the call center in this regard was a waste of time as they said the dealer must negotiate better rates. This is terrible customer service and I will appreciate feedback from management ASAP or start considering moving all my accounts elsewhere after many years.