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Prekashnie P
1 reviews | Active since Dec 2020
08 Dec 2020, 12:12
Disgraceful service
I have been a client with Wesbank for many years and they dont value customers.I have settlement my vehicle early and i was charged an early settlement fee of around R4500....FOR WHAT....This is *****ing money from client.How many clients really read the fine print.This is nonsense.And plus i have tried to call in several time for someone to assist and they dont help.Requested a call fromt he team leader this morning and still hasnt even called back.Disgraceful service from Wesbank.
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WesBank's replyOfficial
08 Dec 2020, 13:38Dear Prekashnie P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Dec 2020, 13:38
Official
Dear Prekashnie P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
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Prekashnie P's updateReviewer Update
09 Dec 2020, 10:03Nothing as been done to assist.Wesbank is all out to ***** money from their clients
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Prekashnie P's update09 Dec 2020, 10:03
Reviewer Update
Nothing as been done to assist.Wesbank is all out to ***** money from their clients