Disappointed in New Finance

Wesbank

I recently put in a request for finance on a vehicle, and my sheer disappointment that our long standing history, and my desire to stay with Wesbank as my preferred vehicle finance has hit such a hard knock from you.

I have been a Wesbank customer for more than 15 years, having paid my vehicle repayments without fail, even when I was unemployed last year, I made arrangements to pay something and when I began working again I settled all outstanding arrears with my first months income. I just settled my Renault Clio and was hoping to settle my Ford Fiesta in respect of this new deal. However, for you to now ask me to pay a R50,000 deposit is absolutely absurd after I just paid R90k to settle my arrear accounts including my Renault Clio. I have diligently been reliable in my payments, and had you taking that into account looking into my history, and due to poor management from ABSA (and proof was provided to show they made a mess with my account), you have stamped such a huge deposit on me, when I have always been great at paying, barring when I got retrenched last year.

I find this inexcusable and such a let down. I cannot even fathom why you treat a long standing, reliable customer away the way you have done.

Disgusted is what I feel right now.

James Wernich