1 reviews | Active since May 2016
Disappointed
I bought a car from Fouche Motors Vereeniging, on the 1st February 2021, through someone by the name of Thando, whom I told what type of car I want and my budget. But when I got there I was not given a choice or an opportunity to choose my own car.... everything was done! All I had to do was to sign the cobra and leave with the car.... left the dealership at 18:55 because we were waiting for the windscreen people. The next day I left the car at home and used another car to get to work, I called Thando and told him that I’m not happy with the car and the contract and I cannot afford it , he said to me I must just take car and will trade it in , in December 2021. I must use my deposit money to pay it off monthly. I then decided to call wesbank to find out what is the process of cancellation of the deal, I spoke to a very rude guy who told me I should just go back to the dealership!
I feel that I was over charged for the car and treated unfairly.... The purchase price of the car is R400k but when I try to sell the car I was told the book value of it it’s R260k
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
