Disappointed and Shocked in Wesbank Service

<p>Dear Wesbank</p> <p> </p> <p>I am disgusted by your service! I have been a loyal client for a few years now, I run into a problem 1 month and make a payment arrangement online (which you facilitate) *** on the week of the 2nd of September. Your consultant phoned me to confirm the details and the amount and date of the debit order to cover the arears.</p> <p> </p> <p>I have received 2 calls from call center collections companies with VERY RUDE and BIG ATTITUDE employees. Every time I tell these consultants there is a payment arrangement they tell me there is nothing.</p> <p> </p> <p>I don’t understand why I should be harassed is I made an arrangement online, which Wesbank confirmed telephonically to me</p> <p> </p> <p>I am very disappointed and disgusted</p> <p> </p> <p>I want an apology from this company and I want these people to stop phoning me</p> <p> </p> <p>My ID: ********** 020080</p> <p> </p> <p> </p> <p> </p> <p>Warm Regards,</p> <p>Shaun Erasmus</p> <p> </p> ********** <p>Mobile: +27 82 ********** </p>