Dirve by - they only care about your money

Do not believe them that they will call you back or even assist you timeously. I dealt with Anthea and clearly my transaction was not priority. From bugging her for almost a week to lower the interest rate to just getting in contact with her there has been a massive lack of service delivery. It is clear that there is a principle of doing the minimum work and the client service is not a priority. The link that was send to me did not work. I struggled to contact her after she told me that she'll run through the forms with me and guide me. When I eventually got hold of her she was not sure what some of the sections mean. There were errors on my document which she had the correct information but recorded it incorrectly and when requested to fix it was done only on one section.