RK
Romy K

1 reviews | Active since Nov 2020

08 Dec 2020, 13:04

Dieselgate + VW + Wesbank = Pathetic

This is one disgusting bank. This is officially my second hellopeter review and I'm going to keep going till my name has been cleared. I bought a vehicle through VW Finance which is just WESBANK and received a payment holiday during lockdown which I did not want. I was then told to use this holiday payment just to help me. Well after lockdown my debit orders never went off again and I had to phone VW Finance/Wesbank to get my debit order reinstated. Now who is responsible for the debit orders me or the bank....... I have financials to prove that there was always money in the account for the debit orders to run. So every month I had to literally pay the debit order in manually which made it look like I am a bad payer. This VW Finance/ Wesbank then had the audacity to put my name on ITC and now they sit back and take there time to clear it. No Wonder Wesbank associate itself with VW also known as DIESELGATE!!!!!!! Clear my name or this is just the beginning of where I am going with this. So Elize Fourie sort out MY ITC

0
Replies (2)
WesBank
WesBank's reply08 Dec 2020, 14:56
Official
Dear Romy Knoetze

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

RK
Romy K's update11 Dec 2020, 12:50
Reviewer Update
So get back to me on the issue now!!!! Its enough now.......