Details safety is not safe at Wesbank

I’m so disappointed in Wesbank Consultants… My partner’s car instalment did’nt go through so She paid manually.

Today they called her to ask her when must they fetch the car as per last week’s arrangement. Apparently they called some number and the person they spoke with said they must come and fetch the car, even change address, and add another alternative number.

What disturbs me, how did they do that without verifying wheather they speaking to the right person? Because even now they only asked her address only! Ofcourse it did’nt match because some person changed it. How safe are we as Wesbank customers?

Other service providers ask for your ID number, email adress and your Cell number before continuing with anything.

Im shocked !!!! Shame on you Wesbank.