DETAILS CHANGE CHALLENGES WITH WESBANK NOVEMBER 2021

Worst bank ever, been a client for 5 years and almost done paying for my Car under finance of which i literally paid 60% in cash and they had to finance the 40%.

In trying to change my address and Passport number - always has been an issue even to the last day of my payment November 2021. If you email the details no one answers and if then gets answered - there is always a 72 hours waiting period after like a month of request and still its not rectified.

I would not recommend anyone to use this bank, worst customer service and they do not value customer loyalty. a simple thing to fix or request does not get attendant.