KO
Kaylin O

1 reviews | Active since May 2019

12 Jul 2020, 09:35

Dept review to be removed from my name

I have send my clearance certificate to Wesbank several time to inform them i am no longer under debt review and for them to remove the debt review flag on their side. But up until today no one gets back to me or assisted me in this manner.

0
Replies (1)
WesBank
WesBank's reply13 Jul 2020, 12:06
Official
Dear Kaylin O,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution