RD
Rudiger D

1 reviews | Active since Feb 2014

24 Feb 2021, 10:49

Delay in providing Paid Up Letter

I've settled my motor vehicle on the 16 February 2021, requested a paid up letter but no response from Audi Financial Services a division of Volkswagen Financial Services. This is shocking service.

0
Replies (1)
WesBank
WesBank's reply24 Feb 2021, 11:21
Official
Dear Rudiger Dusselberg,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution