Default error on personal car finance

Dear wesbank

Trust you are well. I would like to bring to your attention of the bad service and conduct I have recieved and how this has now had a major impact on my credit application for a home loan.

I had app**** for a payment relief during the covid period which was approved for 3 months. After applying for a home loan I have been notified that my credit score has dramatically dropped due to a default in payment with my Vehicle loan.

As far as I know I have not defaulted on my car payments up to this date and have not been notified of any defaults, my statements don't show any amount in areas.

This mistake has had a huge impact on my bond application and if this matter is not sorted out immediately I will have to contact my attorney to clear my name with Trans union and the attorney costs will be at your expense.

Also if this matter is not resolved timeously I will be switching my car finance over to another bank.

Kind regards P Moodley