DC
D C
1 reviews | Active since Jan 2013
23 Jan 2024, 07:39
Deduction after settlement.
A representative of Wesbank phoned me back soon after my previous review and as getting assistance via their email and phone number proofs fruitless, I will post my next challenge with them. The month after paying my settlement amount, they deducted another instalment. Over a month later, no reversal.
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WesBank's replyOfficial
23 Jan 2024, 08:07Dear D Clarke,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Jan 2024, 08:07
Official
Dear D Clarke,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution