PH
PJ H

1 reviews | Active since Jul 2012

17 Feb 2016, 11:12

Declined ... Declined ... Declined

Recently I have tried to apply for finance, a year and 4 months ago I went through a bad financial spell, which has been rectified since.<br> I have called TransUnion and they have advised me there is under no circumstance that I should be declined for Finance. When I called Wesbank they advised me that this is an issue on TransUnion side.<br> Every time I try and speak to someone at the call centre to get a better idea on what is happening with my applications or refusal there-of, I am told a different story every time I call.<br> I have spoken to numerous call agents and each one has advised a different way forward, none the less, I can not speak to a manager! All my accounts are up to date and my current Wesbank finance is paid in advance.<br> I have been told its Wesbank Conduct that I keep getting declined, if over a year ago I have rectified this issue why is it still an issue.<br> I would like to know how I can rectify this.

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Replies (1)
WesBank
WesBank's reply23 Feb 2016, 09:52
Official
Hello PjHuman,

Thank you for comments posted affording us the opportunity to assist. Our finance management has contacted you to discuss the application further and they will revert once the deal has been reviewed.

We will remain in contact.

Kind regards
WesBank