NM
Nhlanhla M
1 reviews | Active since Nov 2020
23 Jul 2025, 08:32
Debit refund issues with Audi Financial Services/ Wesbank
My car was settled in full on the 3rd of July 2025. On the 19th of July 2025 Audi / Wesbank proceeded to debit my account. I contacted them on the 21st, 22nd and 23rd to get my money back. They keep on requesting me to call in the following day, each time for a different reason. None of them have resolved my issue.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
23 Jul 2025, 08:51Dear Nhlanhla M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Jul 2025, 08:51
Official
Dear Nhlanhla M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution