Debit orders still running on closed, settled account. Customer service missing in action.

Wesbank has kept deducting debit orders off of my account after the account was settled, closed and registration documents provided.

Reporting this via their call center got me nowhere, and I logged a complaint here, where after I was contacted and promised that I would be contacted again on Monday the 3rd of May to have the reimbur*****t arranged.

It's now Thursday the 6th, and I still have not been contacted. The money that Wesbank owes me has still not been returned. The number provided in the private response to me just rings and is never answered.