AR
Alex R

1 reviews | Active since Feb 2017

01 Jan 2021, 12:58

Debit order not cancelled after settlement

Wow, judging from other reviews, what an *********** company! Like a couple of other people, I paid off my vehicle in November but was debited for December, That was eventually refunded and now I have been debited for January! Stop blaming Covid and get your act together guys!

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Replies (1)
WesBank
WesBank's reply04 Jan 2021, 09:35
Official
Dear Alex Roberts,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution