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Onesimus M

1 reviews | Active since Nov 2010

06 Oct 2023, 16:03

Dealing with Debt Cession: Unfami**** Claims After Car Repossession by WesBank

It has been 8 years since WesBank repossessed my car in 2015. Recently, a company has been demanding that I pay them R20k, stating it's a shortfall from my repossessed car. Initially, I comp**** and made the payment. However, given the prevalence of *****s and ****s in today's world, I subsequently requested an official statement from them showing the outstanding amount, preferably with the WesBank logo for authenticity.

This company, Shackleton Proprietary Limited (Registration number: ***), informed me that they had purchased my debt from WesBank. I am unsure if such transactions are legal in this country. Moreover, they are charging interest on this amount, despite the fact that I never entered into any agreement with them; my original contract was with WesBank. They have sent messages threatening action. Although I lost the car in 2015, they assert that I had signed something with WesBank that makes me liable.

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Replies (1)
WesBank
WesBank's reply12 Oct 2023, 14:10
Official
Dear Onesimus Malatji
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution