SG
Samantha G
1 reviews | Active since Jan 2021
01 Jun 2021, 01:50
**************** by Wesbank
I took out a service plan with Wesbank in November 2020. I have not used the facility as yet. I cancelled the plan and they want to charge me R4000. Why must I pay for something I have not used? This is truly *********.
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WesBank's replyOfficial
01 Jun 2021, 14:45Dear Samantha G
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply01 Jun 2021, 14:45
Official
Dear Samantha G
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution