BB
Bradley B

1 reviews | Active since Nov 2018

03 Nov 2025, 11:47

*****

Wesbank added insurance to my debit order without my consent.even after I gave proof of insurance.ive requested a refund but they don't reply to my emails. When you try phoning the insurance department there is no answer.

0
Replies (1)
WesBank
WesBank's reply03 Nov 2025, 12:07
Official
Dear Bradley Barriman,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution