Customer Service overall - Shocking

<p>The entire week I have been trying to update my details with Wesbank, and now I realise I need everything signed off by a commision of oath which is fine, but what annoys me is that the same standard system generated email was sent to me each time, no customer care at all, simply a long email to read, so did i miss the point, yes but would have really preffered proper customer service pointing me in the right direction. Second issue, all my fines are paid up to date, i have receipts etc, and have checked several systems - Wesbank however reflect fines that are not owed by me! Thirdly the option to renew my licence is available on the site, I attempt to use it and after 6 attempts gave up, as it simply froze when the 'pay now' button was clicked. So during work hours i get a phone call while I am in a meeting from ********** 417, after the 3rd call came through i thought it was an emergency, as the calls were directly after one another, but no it was merely a call to sell me bemefits even though nothing is currently working! No assistance with current issues, but just a pushy woman who felt it her right to bardge into my work time based on benefits of a product that currently is faili8ng me anyway!</p>