NV
Naidoo V
1 reviews | Active since Jul 2012
02 Dec 2020, 20:30
Customer Service non-existent - go back to basics!
To date I have not been assisted with changing over my debit order to another bank account. I get replies here on Hellopeter stating you will contact me, to date no calls, no emails, basically no replies. You do not even want to assist my FNB private banker.
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WesBank's replyOfficial
03 Dec 2020, 12:24Dear Vijen,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply03 Dec 2020, 12:24
Official
Dear Vijen,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution