Customer Service fail...

<p>On the 21 Feb 2017 i paid up my car loan and requested my natis papers to be couriered and still havent recieved it nealty 4 weeks later.Total fail....ive contacted wesbank 10 + occations. Their team leaders/ supervisors refuse to speak to me and have there agents put me on hold for upto 10 minutes...THIS IS UACCEPTABLE!</p>