********** Customer service

I was cheated and **** to by Wesbank for a car loan. I was told my application would be approved if my affordability is increased. I ended up paying the amount I could have bought the car with towards personal loans to free myself up for over 12000 pm then Wesbank refused to still approve the loan citing other reasons. If I had the correct info from the beginning I would have bought my car cash!

Not to mention a min wait if 45 min for every call, different feedback from each person you talk to, no front office you can go to. It's supposed to be a division of FNB but I was thrown around between FNB and Wesbank like you wouldn't believe.