Customer Loyalty

It is with a sad heart that I write this review. I have been a customer of FNB for almost (if not more) 10 years, and have completed a financial agreement for one car already with WesBank. In my many years at FNB I have taken up several debt instruments and I have paid them back religiously, and without any interruption. This is also true of the vehicle I financed through Wesbank; 5 years and not one month where a payment was missed. I recently app**** for finance on another vehicle and WesBank came back with the highest interest rate of the whole lot. You would think that with my track record at FNB and WesBank that it would count for something, but clearly my expectations were too high. I thought that at the very least customer loyalty would mean a little bit, but once again I was very wrong. I am really disappointed in WesBank and the First Rand Bank group in general and I feel that perhaps it may be time to consider other options.