CB
Cikizwa B
1 reviews | Active since Dec 2014
12 Apr 2022, 10:03
Customer Dissatisfaction
I have settled my Vehicle and Wesbank is delaying with my refund to my bank account. I have sent my Proof of payment as per their request and ever since I have been following up with their call Center agents who have not given me any customer satisfaction instead sound irritated. For 6 years I have paid Wesbank every month without fail now it’s your turn to pay me back there is so much delaying tactics. Please refund my money today.
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Replies (2)
WesBank's replyOfficial
12 Apr 2022, 11:15 Dear Cikizwa,, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WesBank's reply12 Apr 2022, 11:15
Official
Dear Cikizwa,, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WesBank's replyOfficial
12 Apr 2022, 12:39.
WesBank's reply12 Apr 2022, 12:39
Official
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