CH
Charlotte H
1 reviews | Active since Jan 2012
24 Apr 2015, 14:00
Cust Service to link payment to correct account
My car is in arrears that is one issue, but there is a R 5100 payment made 29th January on my old car account *** that is not reflecting on the correct vehicle.<br> I have phoned in 3 times since last week and this week for that to be linked to the correct account which is ***. Three different agents phoned me and have not successfully linked this payment.<br> How many people does it take to link a payment? I want this done asap, you are charging me interest on a payment that has been made ! Contact me asap and sort this out.
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Replies (1)WesBank's replyOfficial
28 Apr 2015, 07:33Hello chorne,
Thank you for your concerns highlighted. We were unable to reach you telephonically and have sent you an e-mail with direct contact details regarding the matter.
Please accept our apology for the delay in transferring the payment.
Kind regards,
WesBank
Thank you for your concerns highlighted. We were unable to reach you telephonically and have sent you an e-mail with direct contact details regarding the matter.
Please accept our apology for the delay in transferring the payment.
Kind regards,
WesBank
WesBank's reply28 Apr 2015, 07:33
Official
Hello chorne,
Thank you for your concerns highlighted. We were unable to reach you telephonically and have sent you an e-mail with direct contact details regarding the matter.
Please accept our apology for the delay in transferring the payment.
Kind regards,
WesBank
Thank you for your concerns highlighted. We were unable to reach you telephonically and have sent you an e-mail with direct contact details regarding the matter.
Please accept our apology for the delay in transferring the payment.
Kind regards,
WesBank
