CP
Christa P
1 reviews | Active since Jun 2015
05 Feb 2024, 14:53
Cross border leter
I have been battling since Friday morning to get a cross border authorization letter from Wesbank. Our truck is standing with a load for Zimbabwe since Friday. I can't do the request via the Wesbank portal since this is a hp contract is from JFC Finance through Wesbank. This is really unacceptable and everytime you phone the 086 number, the person who emailed me is not available.
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WesBank's replyOfficial
05 Feb 2024, 15:10Dear Christa P
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
Best regards,
WesBank's reply05 Feb 2024, 15:10
Official
Dear Christa P
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
Best regards,