Cross Boarder documentation

Good day;

I recently went across border and was detained, due to faulty documentation supp**** by Wesbank. I have send a email requesting feedback but no response!

Can someone be so kind to supply me with the contact details of personnel to communicate with and get my issue resolved, I am getting no response from this address ********** I however did get a sms after logging complaint "We hope you had a safe trip and that you are back home safe". I am back safe yes but due to incorrect documentation, and being detained, I could not attend business issues!

Awaiting Wesbank response, hopefully before my next trip!