FA
Ferdinand A
1 reviews | Active since Sept 2020
09 Jan 2021, 08:08
******
Haven't had any issues dealing with Wesbank directly but their Road Protect Driva Lite service is pathetic. They claim to offer a guaranteed 70% discount on speeding fines which is not accurate at all. AARTO offers you a 50% discount on early settlement of your speeding fines and Road Protect only gives you a 20% discount on the amount that's already discounted by 50%. Don't waste your R80 per month on this useless service. Had the service for 5 months and you receive a saving of R100 on your vehicle licence renewal and I only received a discount of R75 on my speeding fine which does not justify the R400 I spent on this nonsense.
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Replies (1)WesBank's replyOfficial
11 Jan 2021, 09:49Dear Mr. Alester
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Jan 2021, 09:49
Official
Dear Mr. Alester
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
