FA
Ferdinand A

1 reviews | Active since Sept 2020

09 Jan 2021, 08:08

******

Haven't had any issues dealing with Wesbank directly but their Road Protect Driva Lite service is pathetic. They claim to offer a guaranteed 70% discount on speeding fines which is not accurate at all. AARTO offers you a 50% discount on early settlement of your speeding fines and Road Protect only gives you a 20% discount on the amount that's already discounted by 50%. Don't waste your R80 per month on this useless service. Had the service for 5 months and you receive a saving of R100 on your vehicle licence renewal and I only received a discount of R75 on my speeding fine which does not justify the R400 I spent on this nonsense.

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Replies (1)
WesBank
WesBank's reply11 Jan 2021, 09:49
Official
Dear Mr. Alester

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution