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zizwe N

1 reviews | Active since Sept 2011

07 Jun 2021, 14:45

*****ed Wesbank

Today I received an email from Wesbank telling me that my original car log book has been returned to them due to undelivered and advice me to pay R57 to redeliver. The question is when was it delivered and to whom. I gave them the work address and the security guards are always there and that make me wonder if ever was delivered from the first place. The banks are ****** and when come to black people they are worse. They take advantage of us. I am not going to pay until they prove that the y delivered the first time. I need to understand if there were no security guards and that will be a big joke

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Replies (1)
WesBank
WesBank's reply08 Jun 2021, 07:18
Official
Dear Zizwe kenneth N,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution