Credit Department *********** Individual.

So, a payment was missed because there were insufficient funds in the account for the vehicle debit order, I forgot to move funds between accounts. First time in 3 years. A call is received from wesbank credit, call goes like this: "this is mnrhstgd( thats what it sounded like) wesbank credit, please confirm your date of birth and address" Me " What, who are you, what is your reason for requesting my info?" That dialogue continued, she would not explain her call, only kept on requesting my details. To top it all a kid is moaning in the back ground. ***oxtrot Wesbank, maybe your agents should be taught, Manners, Diplomacy, and how not to be Arrogant. Needless to say I just cut, the ignoramus off. Then phoned Wesbank spoke to an individual who was civilized, explained the situation and the problem was resolved professionally.