EM
ENHLE M

1 reviews | Active since Feb 2018

05 Jul 2019, 20:11

Credit check without my consent

On 4/07/2019 I received an sms that there was a credit check under my name when I checked my credit report to my surprise it was WEsbank . How wesbank got hold of my details I don’t know because I not looking to purchase a vehicle. I want to know why wesbank did a credit check without my consent . I need an answer

0
Replies (1)
WesBank
WesBank's reply08 Jul 2019, 08:54
Official
Dear ENHLE M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C5B2.
Regards,
Annalize Joubert
WesBank Service Resolution