MS
MJ S
1 reviews | Active since Aug 2009
14 Apr 2015, 09:10
CREDIT BUREAU UPDATED WITH ARREARS IN ERROR
I have access to my credit bureaux profiles and noted today that my vehicle finance *** account has been updated with Transunion and Experian with a \1"which signifies that my account is 30 days in arrears. This is absolute nonsense and reflects badly on my credit scoring. I pay by debit order and in fact have never been in arrears with three accounts held with Wesbank. I have also recently requested that my installment be increased! I want the accounts department to send the correct information to both credit bureaux to reflect correctly. This is so annoying because I monitor my credit profile almost daily to make sure it is correct."""
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Replies (1)WesBank's replyOfficial
15 Apr 2015, 09:28Hello BOBLET,
Thank you for bringing your concerns to our attention affording us the opportunity to investigate the matter at hand. We have been in contact with you to discuss the matter further. We will remain in contact with you until a resolution has been reached.
We trust the matter has been handled to your satisfaction.
Kind regards
WesBank
Thank you for bringing your concerns to our attention affording us the opportunity to investigate the matter at hand. We have been in contact with you to discuss the matter further. We will remain in contact with you until a resolution has been reached.
We trust the matter has been handled to your satisfaction.
Kind regards
WesBank
WesBank's reply15 Apr 2015, 09:28
Official
Hello BOBLET,
Thank you for bringing your concerns to our attention affording us the opportunity to investigate the matter at hand. We have been in contact with you to discuss the matter further. We will remain in contact with you until a resolution has been reached.
We trust the matter has been handled to your satisfaction.
Kind regards
WesBank
Thank you for bringing your concerns to our attention affording us the opportunity to investigate the matter at hand. We have been in contact with you to discuss the matter further. We will remain in contact with you until a resolution has been reached.
We trust the matter has been handled to your satisfaction.
Kind regards
WesBank
