JK
Johan K
1 reviews | Active since Aug 2014
24 Apr 2020, 16:31
Covid19 relief, *********** service and always slow.
I have been waiting for a few weeks now. My family memebers and friends that have app**** after me have been approved before me. They got 3 month payment holidays.
All I get is a loan I must take up?? Ican not afford to take out a new loan to cover my debit orders. I have made contact with my private banker, whim is ***********.
After lockdown Inwill need to catch-up on other payments too. I won't have money to pay that loan back too.
I will definitely switch banks of I am not helped within 48hours. This is onsurd!
And I am serious about switching banks.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
28 Apr 2020, 09:29Dear Johan K,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Apr 2020, 09:29
Official
Dear Johan K,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
