RS
Ruan S
1 reviews | Active since Sept 2018
27 May 2020, 11:03
Covid Relief programme does not work
I app**** for COVID relief and was approved on the 6th of May, but when I checked my statement I saw that the debit order still went off. I then called customer care and was transferred to the COVID department and was on hold for over 30 minutes and eventually dropped the call. I also sent them an email without any response
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
27 May 2020, 12:03Dear Ruan Stoltz,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's reply27 May 2020, 12:03
Official
Dear Ruan Stoltz,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's replyOfficial
27 May 2020, 12:03Dear Ruan Stoltz,
Your reference number is CRSC2563. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Clara Harvie
***
Your reference number is CRSC2563. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Clara Harvie
***
Best regards,
WesBank's reply27 May 2020, 12:03
Official
Dear Ruan Stoltz,
Your reference number is CRSC2563. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Clara Harvie
***
Your reference number is CRSC2563. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Clara Harvie
***
Best regards,