JD
James D
1 reviews | Active since Apr 2020
20 Apr 2020, 09:31
Covid relief doesnt exist
App**** for covid relief, submitted all the forms, got no feedback then debit ran off regardless! Called to ask why, was put through to the food department after being on hold for 28min and entering my ID at least 4 time....absolutely no regard for clients and totally *********** work force we have to deal with.
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WesBank's replyOfficial
20 Apr 2020, 10:00Dear James Dallas,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Apr 2020, 10:00
Official
Dear James Dallas,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution