COVID - NO RELEIF VW FINANCE - WESBAN**** DAY LIGHT *******

If I could give WESBANK 0 as a rating I would! COVID RELIEF IS NO RELIEF!!!

How can you grant me 3 months relief and restructure my installments when this is not even mentioned in my contract. You simply increase my payment with no indication! I cannot believe that you would do your own customers in! I am being charged for month interest 5 times in the month and then daily interest. THIS IS BEYOND *******!!!

Working in the motor industry myself this has been confirmed by my own F&I - This is why we even as a dealer do everything to not put our customers in the hands of WESBANK! I have now spoken to the Customer service as well as the Covid department and no one has given me an answer I'm still yet to even receive a call back from the Supervisor I was promised by the covid department! **************** - MFC at least charged no interest to their customers for relief during covid but Wesbank don't seem to give a dam - Why offer a service that causes more frustration and financial issues than help.

At the jump of a gun I would rather refinance my vehicle with MFC then stay under the theft of Wesbank.!

I cannot believe the utter miscommunication and misdirection from the Covid relief department of VW Finance and Wesbank!