NV
Nick V
1 reviews | Active since Jan 2014
06 Nov 2020, 08:44
COVID loan has one completely wrong
Covid loan / paymnet holiday from FNB / Wesbank has become a complete nightmare and farce. They opened 2 additional accounts for me, payments i make disappear into a black hole and then the first call i receive is from debt collectors who say I'm not paying my monthly car installments and make up huge amounts that I owe !! What is going on. What is going on and how do i sort this fancy accounting entry (that makes zero sense where i cant even see my transactions), out. I need help
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WesBank's replyOfficial
06 Nov 2020, 10:28Dear Nick
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply06 Nov 2020, 10:28
Official
Dear Nick
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution